Booking refund protection, made simple.
A seamless, scalable solution for fast and fair refunds.









![Axcess-Payments-Group[70]](https://www.simplerefunds.com/hs-fs/hubfs/Axcess-Payments-Group%5B70%5D.png?width=150&height=150&name=Axcess-Payments-Group%5B70%5D.png)
Refunds, reimagined.
Our fully managed, compliant platform makes refunds effortless - integrating seamlessly
and securely, without exposing your business to risk.
Protect revenue
Cancellations don’t have to hurt your bottom line. Our refund solution helps you reduce no-shows and keep more prepaid revenue, with zero financial exposure.

Simplify refunds
Say goodbye to complex refund programmes and fragmented processes. Our tech standardises and automates the process - no matter the location, currency, or conditions.

Reduce admin
Manual refund workflows slow you down. Our platform automates the process with real-time data and pre-filled forms - keeping everything consistent across teams and systems.
Industries we serve
Built for your world. Whether you run events, take bookings, manage memberships or
power the platforms behind them.

Event Ticketing & Hospitality
Reduce cancellations and refund friction with a platform that simplifies the refund handling process, giving ticket holders the confidence to book early.
Learn More
Membership & Loyalty
Programmes
Add real value to memberships with a service that reduces churn, simplifies refunds, and makes members feel protected.
Learn more
Conferences & Exhibitions
Offer flexible refunds that boost attendance, protect revenue, and reduce admin – without compromising your delegate or exhibitor experience.
Learn more
Travel & Tours
Simplify complex travel refunds with automation that boosts booking confidence and helps you keep more revenue.
Learn more
Hotel & Accommodation
Give guests flexible refund protection that boosts conversions, reduces churn, and fits seamlessly into your booking flow.
Learn more-1.jpg?width=660&height=720&name=Software%20Platforms%20(SaaS)-1.jpg)
Software Platform
Stand out with built-in refund tools that drive adoption, add revenue, and keep end users coming back.
Learn moreStatistics
abandonment by 12%
delivered in 10 seconds
How it works
Simple to integrate, effortless to manage. Here’s how our solution fits around your business.
.webp?width=2000&name=connect-img%20(1).webp)

Connect: Seamless setup on your terms
We integrate with your platform via API - no heavy lift required. Choose a setup that suits your business and brand, from full white-labelling to dual-branded widgets.

Branded, secure, and fully managed
Once live, we handle everything - from refund requests to fulfilment. Our compliant, multi-language platform delivers a seamless experience for your customers and full visibility for your team.

Increase revenue and reduce admin
Track performance, reduce cancellations, and drive customer satisfaction. With less manual effort and no financial risk, you can focus on growth, not refund headaches.
Refunds made easy. Finally.
From automation to compliance, we’ve built everything you need to make refunds fast, fair
and friction-free.

Real-time insights
Live data and instant refund status updates at your fingertips.

Automated workflows

White-labelled
Your brand front and centre across every customer touch point.

Global ready
Programmes available in 101 languages and refunds processed in 54 currencies.

Privacy first
ICO registered, GDPR compliant, and encrypted by design.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
Book a demo
About us
For over a decade, Simple Refunds have been dedicated to providing a specialist refund service that works for people- not against them. With a flexible, technology-led refund solution that removes friction, builds trust and protects revenue.
We’re on a mission to become the trusted name in refund technology, helping global businesses support their customers when life gets in the way.
Read our storySimpler refunds. Happier customers.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free.
We found the Simple Refunds program suited all our needs and provided our Ticketholders with a broad set of refund reasons. The integration process was simple, and they have and continue to provide great support for all key stakeholders.
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
Latest insights
Explore the latest news and insights on refund booking protection, from our team of dedicated experts

How to Spot Fake Medical Certificates: A Practical Guide from SimpleRefunds
How to Spot Fake Medical Certificates: A Practical Guide from SimpleRefunds
At...
18 August 2025

Steve Miller Band Cancels 2025 Tour Due to Climate Change
Steve Miller Band fans were not the only ones stunned when the band cancelled its...
8 August 2025