Booking refund protection, made simple.

A seamless, scalable solution for fast and fair refunds.

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Refunds, reimagined.

Our fully managed, compliant platform makes refunds effortless - integrating seamlessly
and securely, without exposing your business to risk.

Protect revenue

Protect revenue

Cancellations don’t have to hurt your bottom line. Our refund solution helps you reduce no-shows and keep more prepaid revenue, with zero financial exposure.

Simplify refunds

Simplify refunds

Say goodbye to complex refund programmes and fragmented processes. Our tech standardises and automates the process - no matter the location, currency, or conditions.

Reduce admin

Reduce admin

Manual refund workflows slow you down. Our platform automates the process with real-time data and pre-filled forms - keeping everything consistent across teams and systems.

Industries we serve

Built for your world. Whether you run events, take bookings, manage memberships or
power the platforms behind them.

Hospitality & Events

Event Ticketing & Hospitality

Reduce cancellations and refund friction with a platform that simplifies the refund handling process, giving ticket holders the confidence to book early.

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Membership & Loyalty Programmes

Membership & Loyalty
Programmes

Add real value to memberships with a service that reduces churn, simplifies refunds, and makes members feel protected.

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Conferences & Exhibitions

Conferences & Exhibitions

Offer flexible refunds that boost attendance, protect revenue, and reduce admin – without compromising your delegate or exhibitor experience. 

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Travel & Tours

Simplify complex travel refunds with automation that boosts booking confidence and helps you keep more revenue.

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Hotel & Accommodation

Give guests flexible refund protection that boosts conversions, reduces churn, and fits seamlessly into your booking flow.

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Software Platforms (SaaS)-1

Software Platform

Stand out with built-in refund tools that drive adoption, add revenue, and keep end users coming back.

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Statistics

Programmes available in 101 languages
Process refunds in 54 currencies
Decrease basket
abandonment by
12%
Real time refund data
delivered in
10 seconds

How it works

Simple to integrate, effortless to manage. Here’s how our solution fits around your business.

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Connect: Seamless setup on your terms

We integrate with your platform via API - no heavy lift required. Choose a setup that suits your business and brand, from full white-labelling to dual-branded widgets.

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Branded, secure, and fully managed

Once live, we handle everything - from refund requests to fulfilment. Our compliant, multi-language platform delivers a seamless experience for your customers and full visibility for your team.

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Increase revenue and reduce admin

Track performance, reduce cancellations, and drive customer satisfaction. With less manual effort and no financial risk, you can focus on growth, not refund headaches.

Refunds made easy. Finally.

From automation to compliance, we’ve built everything you need to make refunds fast, fair
and friction-free.

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Real-time insights

Live data and instant refund status updates at your fingertips.

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Automated workflows

A smooth end-to-end refund process, with structured steps and dedicated customer support to manage the refunds.
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White-labelled

Your brand front and centre across every customer touch point.

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Global ready

Programmes  available in 101 languages and refunds processed in 54 currencies.

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Privacy first

ICO registered, GDPR compliant, and encrypted by design.

Let’s make refunds effortless

Talk to our team and see how we can simplify, automate and elevate your refund process.

Book a demo
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About us

For over a decade, Simple Refunds have been dedicated to providing a specialist refund service that works for people- not against them. With a flexible, technology-led refund solution that removes friction, builds trust and protects revenue.

We’re on a mission to become the trusted name in refund technology, helping global businesses support their customers when life gets in the way.

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Simpler refunds. Happier customers.

Latest insights

Explore the latest news and insights on refund booking protection, from our team of dedicated experts

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